How can we help you?

Partner FAQs

How can my estate agency business join Supply Partners?

Simply complete the online form and a member of our sales team will contact you to explain the process.

How do our customers access the retailers?

By going onto the estate agents website and clicking on the icon Supply Partners. That will take them to a web page where retailers will be listed in home improvement categories.

How do our customers receive a discount on their purchases?

Provided the customer has accessed the retailer via the estate agent’s website, at the point of paying for purchases made the discount will be identified and deducted from the amount the customer pays.

How does my estate agency receive commission payments?

On purchasing goods, provided the customer has accessed the retailer via the Supply Partner icon on the estate agent’s website, commission will be paid once a month by the retailer to Supply Partners. All monthly commission statements to individual estate agents will be produced and managed by Chartered Accountants.

Who are our Accountants?

Our accountants are one of the largest accountancy firms in the world. Their global organisation extends across 164 countries and territories, with 115,661 people working out of 1,776 offices.

How frequently do we receive our commission?

Cut off for monthly commission will be 14 th of the month and commission payments into your bank account will be on the 28 th of every month.

Customer FAQs

How do I receive a discount on my purchases?

In order to receive a discount on every purchase made from our selected National Retailers,  you must always visit the estate agents website and click on the icon Supply Partners. Once you have selected the retailer, at the point of paying for your purchase you will automatically receive a discount on the price.

If I revisit the retailers web site to make another purchase will the Supply Partners discount be applied?

In order to receive a discount on all purchases, you must always visit the estate agents website and click on the Supply Partners icon.

How do I return faulty goods?

Your purchasing experience and returns will be direct with the retailers, that is the same for all purchases made and for the return of any goods.

How do I find out which National Retailers are participating?

You must always visit the estate agents website first.  Then click on the Supply Partners icon and it will take you to a number of retailer categories, you can then select what you are looking for under the relevant category; for example, flooring, kitchens, building materials, garden equipment etc.  We will be regularly adding retailers to our list of Supply Partners throughout any one given year.

Can you guarantee that I will be paying the cheapest price for my purchases?

No we cannot ever guarantee cheapest price, but we can confirm that you will receive a genuine discount on all products being sold from quality National Retailers in our Supply Partners list.